Terms and Conditions

These are the General Terms and Conditions that apply to the services of Ozarka.nl, an initiative of Ozarka BV, established at Zijkanaal H-Weg 51, 1037RS Amsterdam, registered with the Chamber of Commerce under number 66675863. Known to the tax authorities under VAT number 856657037B01

1. Services
1.1 Ozarka has the objective to prepare meals that are delivered to customers on order at their address.
1.2 You can order your meal up to 3 days in advance via www.Ozarka.nl.
1.3 An order is final if Ozarka has confirmed this to you by e-mail. Ozarka is at all times free to refuse an order.
1.4 You can cancel your order up to 23.59 hours prior to the day of delivery without any costs at www.Ozarka.nl. Thereafter, the legal “right of withdrawal for contracts concluded at a distance” does not apply, because the products are perishable in nature and can not be returned.

2. Account
2.1 Before you can order, you must register with the following information: your name, address, (an alternative delivery address), e-mail address, telephone number. You consent to this data being used for the management of your account and in the context of the delivery and settlement of your orders.
2.2 You guarantee to Ozarka that the information provided by you is accurate and complete. Any changes in the data must be communicated to Ozarka in time, because otherwise your order may not be processed or delivered.
2.3. Ozarka is at all times free to refuse and / or terminate the creation of an account at its own discretion or to deny access to the account without stating reasons. A termination of an account is communicated in writing by means of the specified e-mail address.
2.4. When creating an account you will receive a username and password that you can use to specify your order and view your own order page.


3. Intellectual property rights
3.1 All intellectual property rights with respect to our website and our services are exclusively held by Ozarka and / or our licensers.
3.2 The use that you may make of the website and our services is limited to what is stipulated on the website and in these General Terms and Conditions.
3.3 Ozarka has the right to use your submitted contributions, such as reviews, for all of its current and future activities. Insofar as intellectual property rights rest on these contributions, you transfer them unconditionally and free of charge to Ozarka. As far as possible you also distance yourself from any personality rights. You guarantee to Ozarka that you have the right to make the submitted contributions available and to transfer the rights as described above.
3.4 Ozarka has the right to place and / or delete your contribution on the website according to personal preference, with or without mentioning the (user’s) name specified by the user.

4. Liability
4.1 The utmost care is devoted to the services of Ozarka and the meals comply with the reasonable quality requirements and requirements of food hygiene.
4.2 Ozarka, however, does not guarantee that the service will be faultless, fully complies with the description and / or image provided, or will produce the result desired by the user. Ozarka gives no guarantee if any defects are (partly) caused by the user himself or a third party and / or defects caused by external factors or incorrect or incompetent use.
4.3 Ozarka reserves the right, if necessary, to make changes to the meal to be delivered. You will be notified of significant changes at least 1 day prior to the agreed delivery date, after which you will of course have the opportunity to cancel the order free of charge.
4.4 You must immediately report any complaints within a reasonable period after delivery, with a clear and complete description of the complaints.
4.5 Ozarka is not liable for any indirect or consequential damage that occurs as a result of the use of our services or the inability to use our services. This limitation of liability does not apply in case of intent or gross negligence of Ozarka and / or our directors.
4.6 Ozarka is not liable in the event of a situation that is due to force majeure.
4.7 Ozarka has the right to cancel an already accepted order no later than 2 days before the agreed delivery date by means of an e-mail message or by telephone, without being liable to you for that.
4.8 You are solely responsible for the use you make of our services. (including the use made by those with whom you share the meals). Possible into


5. Price and payment
5.1 The rates for our services are announced through the website.
5.2 The payments due for your orders will be collected once a week on the basis of a non-reversible collection on the bank account number you have provided.
5.3 Payments will not be refunded, except in case of cancellation of an order in the manner as determined on the website and / or in these General Terms and Conditions.

6. Privacy
6.1 Ozarka processes and stores the information provided by you in the context of our services and complies with the statutory rules on the protection of personal data.
6.2 Your personal data will not be provided to third parties, unless this is necessary for the performance of our services or if we are obliged to do so on the basis of the law or an order from a competent authority. we use cookies, which enable us to recognize your computer. In this way the user-friendliness is increased because you do not have to enter your data every time.
6.3 We keep and process your personal data as good as reasonably possible, taking into account the current state of the art.
6.4 You have the right at any time to view, correct or change your personal data stored by us. For this you can contact us via contact@ozarka.biz.

7. General
7.1 These General Terms and Conditions and the content of our services can be adapted by us at any time. We also have the right to stop our services at any time.
7.2 Dutch law applies to these Terms and Conditions and our services. The competent court in Amsterdam has exclusive jurisdiction to hear any disputes.
7.3 In the event that one or more provisions of these General Terms and Conditions are null and void and / or destroyed, the remaining provisions will remain in full force. The void or voided provision will then automatically be replaced by a provision that does as much as possible with the purpose of the void or voided provision.
7.4 In the event that one or more parts or assets of the company of Ozarka are transferred, Ozarka has the right to transfer all parts of the website, including possible contributions from users, and all accounts.
Amsterdam, September, 2018

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